Refund and Return Policy

Thank you for choosing our services. We are committed to providing professional recruitment solutions. Please review our Refund and Return Policy:

1. Services and Eligibility
– Our services include job placement and recruitment assistance. Refunds are considered only in cases where the service was not provided as agreed, such as failure to deliver the promised job placement or if the service was canceled before commencement.
– Digital or service-based transactions are non-refundable once the service has been initiated, unless there is a clear issue or error on our part.

2. Payment Process
– Payments for our services are made through bank transfers or payments at our office via the till line.
– Clients will be issued a receipt upon payment, which should be retained for reference.

3. Refund Requests
– To request a refund, clients must contact us after unsuccessful job placement with proof of payment and details of the issue.
– Refunds will be processed to the same bank account used for the payment.
– Refunds are subject to approval based on the circumstances, such as non-fulfillment of agreed services.

4. Non-Refundable Services
– Once the recruitment service has been rendered or the placement process has begun, refunds are not available unless there is a failure on our part to deliver the agreed-upon service.
– Payments for consultation, processing, or administrative fees are non-refundable.

5. Cancellations
– Cancellations must be communicated in writing before the service has been initiated.
– Canceled services will be eligible for a refund minus any administrative or processing fees.

6. Receipts and Documentation
– Clients will be issued a receipt at the time of payment. This receipt is required for any refund or dispute resolution.
– Keep your receipts safe for future reference.

7. Changes to Policy
– We reserve the right to update or modify this Refund and Return Policy at any time. Please review this page periodically.

Contact us
If you have any questions or need to request a refund, please contact us at [contact information].

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